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Frequently Asked Questions
What's the minimum order quantity (MOQ)?
MOQ varies by product. Most categories start from 100-500 units. We'll help you find suppliers with flexible MOQs.
How do you ensure product quality?
Every order goes through our 3-stage QC process: pre-production sample check, in-line inspection, and final random inspection before shipment.
How long does shipping take?
Sea freight: 25-35 days | Air freight: 5-10 days | Express: 3-7 days. We recommend the best option based on your budget and timeline.
Can you source products not listed on your site?
Absolutely. Send us your requirements and we'll find the best factory match within 24-48 hours.
What payment methods do you accept?
T/T bank transfer, L/C, PayPal (for samples), and Alibaba Trade Assurance. Payment terms negotiable.
Do you offer samples before bulk orders?
Yes. Samples typically cost $20-50 (refundable on bulk orders). Shipping cost covered by buyer.
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